Question 1

What services does CrimeTech Services provide?

Accepted Answer

We provide professional cleanup services including crime scene cleanup, suicide cleanup, homicide cleanup, hoarding cleanup, biohazard remediation, trauma cleanup, decomposition cleanup, and odor removal services. We serve Colorado Springs, Pueblo, and the entire Front Range region.

Question 2

Are you available 24/7?

Accepted Answer

Yes, we are available 24 hours a day, 7 days a week, 365 days a year. We understand that emergencies don't follow a schedule, and we're ready to respond whenever you need us.

Question 3

What areas do you serve?

Accepted Answer

We serve Colorado Springs, Pueblo, and surrounding Front Range communities including Security-Widefield, Fountain, Monument, Castle Rock, Highlands Ranch, Canon City, Florence, Woodland Park, and many more. If you're unsure if we cover your area, please call us.

Question 4

How quickly can you respond to an emergency?

Accepted Answer

We typically respond within 1-2 hours for emergencies in our primary service area. For locations further out, we'll provide you with an estimated arrival time when you call.

Question 5

How much does crime scene cleanup cost?

Accepted Answer

The cost varies depending on the scope of work required. We provide free estimates and work directly with insurance companies. Most of our clients pay little to nothing out of pocket because these services are typically covered by homeowner's or renter's insurance.

Question 6

Do you work with insurance companies?

Accepted Answer

Yes! We work directly with your insurance company to handle billing and documentation. We'll provide detailed, itemized invoices that meet insurance requirements. This takes the burden off you during an already difficult time.

Question 7

What if I don't have insurance?

Accepted Answer

We work with all clients regardless of insurance status. We'll provide a detailed estimate upfront and can discuss payment options. We believe everyone deserves professional cleanup services.

Question 8

Is there a fee for estimates?

Accepted Answer

No, we provide free estimates with no obligation. We'll assess the situation and provide you with a clear understanding of what needs to be done and the associated costs.

Question 9

What happens during the cleanup process?

Accepted Answer

Our process includes: 1) Initial assessment and documentation, 2) Removal of biohazardous materials, 3) Thorough cleaning and disinfection, 4) Odor removal treatment, 5) Final inspection and testing to ensure the area is safe. We handle everything from start to finish.

Question 10

How long does cleanup typically take?

Accepted Answer

The duration depends on the scope of the job. Simple cleanups may take a few hours, while more extensive situations can take several days. We'll give you an estimated timeline after our initial assessment.

Question 11

Is the area safe to occupy after cleanup?

Accepted Answer

Yes. We test every site after cleanup to ensure it's safe for occupancy. We use professional-grade equipment and EPA-registered disinfectants to eliminate all biohazards and pathogens.

Question 12

What do you do with biohazardous materials?

Accepted Answer

All biohazardous materials are properly contained, transported, and disposed of according to OSHA regulations and local laws. We work with licensed medical waste disposal facilities to ensure proper handling.

Question 13

Are your technicians certified?

Accepted Answer

Yes, our team is IICRC certified in odor control and trained in biohazard remediation. We also have law enforcement background training and comply with all OSHA bloodborne pathogen standards.

Question 14

Are you licensed and insured?

Accepted Answer

Yes, we are fully licensed and insured. This protects both you and our team during the cleanup process.

Question 15

What safety protocols do you follow?

Accepted Answer

We follow strict OSHA guidelines for bloodborne pathogens, use appropriate PPE (personal protective equipment), and employ industry-standard decontamination procedures. Safety is our top priority.

FAQs

General

Cost & Insurance

The Cleanup Process

Qualifications

Still Have Questions?